Return/Shipping

Have Any Questions or Concerns? Please Contact us herjewelshair@gmail.com or for faster response you can text (470) 210-6986

Our Business Hours Are Monday-Friday 10am-9pm 

WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS IT WILL WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.

Returns
All sales are FINAL unless it was an error on our behalf. Customer MUST email a copy of their shipping receipt and tracking number to herjewelshair@gmail.com in order to process the return. Please be sure to INSPECT as well as CO Wash your hair thoroughly before installation to ensure your satisfaction. All SALES ARE FINAL! Please contact us by email: herjewelshair@gmail.com or by phone @(470) 210-6986

Shipping

All items are shipped via U.S. Postal Service and take approximately 3-5 business days once items are shipped, tracking numbers will be sent to the email address provided with your purchase.

Bundles, Closures and Frontals are processed within 2-5 business days before shipping. Shipping Can take up to 2-5 business days.

Wigs 

130% Density can take up to 2-3 Days Processing time.

150% Density can take up to 2-5 Days Processing time.

180% Density can take up to 2-7 Days Processing time.

Texture/Color Disclaimer

Since each bundle is from a distinct individual, each one has its own specific and unique characteristics. Though very similar, no two bundles are the exact same in texture and pattern. All HAIR comes in its natural off black to medium light brown shades. All Hair is Single Drawn, meaning there will be various lengths throughout the weft.

Weft Disclaimer

Any hair that has been manufactured and stitched onto a weft is entitled to experience bare minimum shedding. However, Sewing through the wefts will cause the wefts to shed excessively.

We Strongly encourage sealing your wefts before installing.