FAQ

How do you know if you've picked the right size?
  • Example 1: If you wear a size 8, order a size 8.
  • Example 2: If you wear a size 6.5, order a size 7.
  • Example 3: If you wear a size 7 but you have narrow feet, order a size 6
  • Also please be aware US Size is incorrect! We go buy the EURO Size

Order your normal size.

Are The 𐐒rand slides made with real fur?

  • Yes, all of our slides are made with genuine ethically sourced fur. Our fur is super soft, sustainable, and ultra glamorous. Our products are guaranteed to last you countless years.
How long does processing take?
    • Processing takes approximately 1-7 business days for every order.
    • After processing, please allow anywhere from 3-14 business days for us to make and complete your items. 
  • Do you accept returns or exchanges?
    • All sales are final on sale items, custom items, and orders placed using a discount code. Refunds are given on customer by customer basis. 
    • In the case that we decide to honor a return, return/exchange shipping costs must be made by the customer. When mailing back your order, we suggest that you use a traceable shipping method to ensure the whereabouts of the package at all times.
    • Please return it in its original condition, unworn, and unused. Thank you for understanding.
  • For Any Questions you can contact our email; herjewelshair@gmail.com or 954-770-9493